Student support

Our Student Support Services are always on hand to help ensure that you enjoy your university experience. They are trained to advise on a range of issues – including your health and wellbeing, relationships, finances and budgeting, visas and study skills.

We hold Advice Quality Standard (AQS) accreditation. We are also members of AdviceUK, UKCISA and NASMA, and abide by the IAA Code of Standards for immigration advice.

Our commitment to you

We continually strive to provide an inclusive and supportive environment where our students and staff stand together, empowering one another to achieve success.

We promise to listen to everyone’s experiences, providing a platform where student and staff voices can be heard. Together, we will champion what is right, tirelessly working to eliminate prejudice and discrimination of any kind.

Our commitment to you

Our services

A student sat talking to a member of staff

Student advice and support

Students come to us for advice and help with all kinds of things – including budgeting and housing rights, visas and permission to work, academic and careers guidance, emotional and wellbeing support.
A student sat by the side of the swimming pool smiling and talking with the swimming instructor.

Counselling and disability

We are committed to working within the principles of the social model of disability, with the promotion of wellbeing and inclusivity being our top priorities.
Students sat at a table looking at a laptop screen.

Health and welfare

Whatever you’re going through, you can reach out to us for support at any time. Our friendly and non-judgemental staff will listen and offer guidance. They can also introduce you to other specialist services that may be able to help.
Two students sat at a table with books, notepaper, pens and post it notes.

Academic language support

As well as a comprehensive package of online resources, the Academic Language Support Service provides classes, events and workshops if you want refine your English Language knowledge and skills.
security officer giving directions

Keeping you safe

We’ve put plenty of safety and security measures in place to protect you on campus. We want you to feel safe, so that you can concentrate on your studies and make happy memories.
A student stood reading a book in the Library.

Library and IT services

Our Library has a great range of services to support your academic journey. Together with fantastic IT services, we can help you to access the resources and equipment you need.
The garden of remembrance on the Loughborough Campus

University Chaplaincy

Our Chaplaincy team supports students and staff with their wellbeing, faith and spirituality. They organise a variety of events, groups and services which run throughout the year.
Students sat at a table in the Students' Union

Managing your finances

When it comes to managing your money, budgeting is key. We have lots of practical tips and resources to help you make healthy financial decisions.

Support for international students

We offer our full support to those of you joining us from around the world. Our International Student Support Services will help you to thrive academically, emotionally and socially. We want you to enjoy your time with us and really feel at home in our diverse and vibrant community.

International student support